Privacy Policy

MRPG is the controller responsible for your personal data. We collect and process your personal data when you [provide the information requested on this form OR sign up for a newsletter OR enter a competition OR request more information about or purchase a product or service OR donate money to us OR[OTHER]].

 

Mark and Rachel Property Group ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, book our accommodations, or contact us.

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Information We Collect

We may collect the following types of personal data:

• Contact Details – Name, email address, phone number.

• Booking Information – Stay details, payment information, billing address.

• Communication Data – Messages sent via our website, email, or phone.

• Technical Data – IP addresses, browser type, and website usage through cookies and analytics.

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How We Collect Your Data

We collect data in the following ways:

• When you book a stay through our website or third-party booking platforms.

• When you contact us via email, phone, or web forms.

• Through cookies and tracking technologies when you browse our website.

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How We Use Your Data

We use your personal data for the following purposes:

• To process bookings and manage reservations.

• To communicate with you regarding your stay or inquiries.

• To improve our services based on customer feedback and usage analytics.

• For marketing purposes, such as special offers (only if you have opted in).

• To comply with legal obligations and prevent fraud.

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Data Protection & Security

We take appropriate security measures to protect your personal data from unauthorized access, disclosure, or misuse. These include encryption, secure payment processing, and restricted access to personal information.

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Sharing Your Data

We do not sell or trade your personal data. However, we may share it with trusted third parties, including:

• Payment processors to handle transactions securely.

• Booking platforms if you book through third-party sites.

• Legal authorities if required by law.

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Your Rights

You have the right to:

• Access the personal data we hold about you.

• Request corrections or updates to your information.

• Request deletion of your data (subject to legal requirements).

• Withdraw consent for marketing communications.

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Cookies & Tracking Technologies

Our website may use cookies to enhance your browsing experience. You can adjust your cookie preferences in your browser settings.